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STEELBUILDING.COM, Inc.'s Privacy Policy
SteelBuilding.com, Inc. ("SteelBuilding") is committed to protecting your privacy. We strongly believe in protecting the privacy of the personally identifiable information you share with us. We also believe it is important to inform you about how we will use your personal data and to give you choices about how that data will be used. Therefore, we encourage you to read this Privacy Policy carefully.

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This SteelBuilding Privacy Policy ("Privacy Policy") explains data collection and use practices of the web property "www.steelbuilding.com" (the "SteelBuilding Website"). By accessing and using the SteelBuilding Website, you consent to the information collection and use practices described in the Privacy Policy. This Privacy Policy is subject to all the terms and conditions set forth in the Terms of Use for this SteelBuilding Website that is posted on the bottom of this page.
If you have any questions about the Privacy Policy, you may contact SteelBuilding using the information below (the "Contact Information"):
Email Us
Telephone: (501) 945-6500
Fax: (501) 945-6501
Write to us at:
SteelBuilding.com, Inc.
2612 Gribble Street
North Little Rock, AR 72114
If the Privacy Policy changes, we will post an updated version on the SteelBuilding Website. The policy revision date will be posted at the bottom of this page.

Why should you share your personal data with SteelBuilding?
Sharing your personally identifiable information enables us to offer you a number of benefits. It will make it easier and more convenient for you to:
  • Register your account information;
  • Request information specific to your interests;
  • Receive itemized and detailed quotes;
  • Receive personalized messages and special offers, both while you are on SteelBuilding's site and afterward, that are relevant to your interests; and
  • Save time by storing your preferences.
You may choose to share your information with us in a number of ways online, such as completing a registration form. The information, as gathered, also will allow us to conduct market research to help provide more responsive customer service and to improve our website.

Frequently Asked Questions
What kind of information does SteelBuilding collect about me?
How do you use my information?
Does SteelBuilding share my information with third parties?
How do I access my information? How do I change my information?
How do I remove myself from any SteelBuilding mailing lists?
If I choose to not receive electronic or postal mail, can I still receive assistance while using SteelBuilding's Website?
How does SteelBuilding protect the privacy of children?
What are cookies? How does SteelBuilding use cookies on its site?
How do I know if my personal information is secure?
What about links to other websites and services?
Can SteelBuilding change this privacy policy?

These questions are answered below:

What kind of information does SteelBuilding collect about me?
We collect information that you voluntarily submit to SteelBuilding, for example:
  • Identifying information, such as your name and email address;
  • Security information, such as your username and password;
  • Contact information, such as your name, mailing address, email address and phone number;
  • Billing information, such as credit card number, expiration date, billing address and account history;
  • . SteelBuilding Website behavior, such as the pages visited, downloads, or searches requested; and
  • Browser information such as the browser version, IP address, and the presence of various plug-ins and tools.

How does SteelBuilding use my information?
As appropriate, the personal information collected on the SteelBuilding Website will be used to operate or improve the SteelBuilding Website, to provide our many service(s), or to carry out the transaction(s) you have requested or authorized.

In support of these uses, SteelBuilding may use your personal information to (i) provide you with more effective customer service, including real-time customer service through instant messaging as you are visiting SteelBuilding pages, downloading information, or searching products, (ii) improve the SteelBuilding Website and any related products or services, (iii) notify you of any special promotions, sales, product offerings or services from SteelBuilding or one or more of its affiliated companies, including but not limited to Heritage Building Systems, and (iv) make the SteelBuilding Website easier to use by eliminating the need for you to repeatedly enter the same information or by customizing the SteelBuilding Website to your particular preference or interests.

Does SteelBuilding share my information with third parties?
SteelBuilding may employ third party vendors and service providers ("Service Providers") to perform various functions on its behalf. Services provided by Service Providers may include, but are not limited to, (i) managing customer information, (ii) processing credit card or check card payments, (iii) analyzing data, (iv) developing, hosting and maintaining the SteelBuilding Website and any related databases, or (v) communicating about the SteelBuilding. SteelBuilding does not authorize any of the Service Providers to make any other use of your information or to contact you outside the context of the services related to the SteelBuilding Website.

SteelBuilding may also share information with one or more of its affiliated companies ("Affiliated Companies"). The Affiliated Companies may contact you on behalf of SteelBuilding in the context of the services related to the SteelBuilding Website or to notify you of any special promotions, sales, product offerings or services offered by one or more Affiliated Companies.

SteelBuilding reserves the right to disclose information about you as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property or serve the interests and rights of SteelBuilding, its Affiliated Companies, and others.

How do I access my information? How do I change my information?
Your personal information can be accessed and changed by contacting SteelBuilding using the Contact Information provided above. When emailing, include "Update Contact Information" in the subject line. Please be sure to include your full name and email address when contacting SteelBuilding to edit your personal information. Also, please allow one (1) week for email requests and three (3) weeks for postal mail requests to be fulfilled.

How do I remove myself from any SteelBuilding mailing lists?
You may remove yourself from any SteelBuilding mailing list by using the following steps: (i) clicking on the "My Account" tab, (ii) selecting "Edit Profile," (iii) deselecting the "Yes, I want to receive updates and offers via Email" checkbox, and (iv) clicking on the "Submit" button.

New User Profile Screenshot

You may also remove yourself from any SteelBuilding mailing list (i) by selecting the "remove" link at the bottom of the emails we send through the SteelBuilding mailing list (or by copying the hyperlink and pasting it into a web browser), or (ii) by emailing SteelBuilding using the Contact Information provided above and including "Remove from List" in the subject line. Also, please allow one (1) week for email requests and three (3) weeks for postal mail requests to be fulfilled.

If I choose to not receive electronic or postal mail, can I still receive assistance while using SteelBuilding's Website?
Yes, SteelBuilding's Website provides two (2) ways in which you can request assistance while using this Website. First, you will see a "pop-up" asking if you wish to be contacted by telephone. If you do, you can so indicate in the "pop-up" window and enter your telephone number. You will receive a call with respect to your immediate search on the Website, as well as follow up calls until you request not to be called / contacted again.. Second, while pricing SteelBuilding products on this Website, you will have the option of asking SteelBuilding to contact you by instant messenger. This option will be available through clicking on an icon on the bottom left side of the screen while you are pricing a product. Choosing to be contacted for real-time assistance in either of these manners will not alter your request not to be contacted otherwise.
How does SteelBuilding protect the privacy of children?
SteelBuilding does not knowingly sell or market to, solicit information from, or sell products or services for purchases to, individuals under 18 years of age. If you are a parent or legal guardian of a child under the age of 18, and your child has provided SteelBuilding with personal information using the SteelBuilding Website, you may contact SteelBuilding using the Contact Information provided above and we will delete any and all personal information about your child as soon as reasonably possible.

What are cookies? How does SteelBuilding use cookies on its site?
When you visit the SteelBuilding Website, the Steelbuilding Website will send a "cookie," a small text file, to your computer. This allows us to recognize your computer the next time you visit, without bothering you with another request to register. And, if you use an online "shopping cart," cookies allow us to keep track of the products you purchase. If you do not wish to receive cookies, please refer to the "Help" file of your Internet Browser either to learn how to block all cookies or how to receive a warning before a cookie is stored. To learn more about cookies, we encourage you to visit www.cookiecentral.com.

If you visit the SteelBuilding Website to browse, read, or download information, we collect and store some "visitor information" from you, such as the name of the domain and host from which you access the Internet, the Internet Protocol (IP) address of the computer you are using, the date and time you access the SteelBuilding Website, and the Internet address of the website from which you linked directly to the SteelBuilding Website. We use this information to measure the traffic on the SteelBuilding Website and to help us make the SteelBuilding Website more useful. We delete this information after some time.

How do I know if my personal information is secure?
We recognize our responsibility to protect the information you entrust to us. SteelBuilding uses a variety of secure techniques to protect your information, including secure servers, firewalls, and encryption of financial data.

What about links to other websites and services?
The SteelBuilding Website may contain links to or reference third-party websites, resources and advertisers (collectively, "Third-Party Sites"). These Third-Party Sites are not controlled by SteelBuilding and, therefore, are not subject to this privacy policy. You should check the privacy policies of these individual Third-Party Sites to see how your personal information will be utilized by the operators of those Third-Party Sites before providing any personal information. SteelBuilding is not responsible for the content or practices of any linked third-party websites, and we provide these links solely for the convenience and information of our visitors.

Can SteelBuilding change this privacy policy?
SteelBuilding may change this privacy policy at any time without notice. However, if this privacy policy changes, we will post an updated version on the SteelBuilding Website. The policy revision date will be posted at the bottom of the page.

Updated: May 20, 2008

 

Contact Us: STEELBUILDING.COM, Inc.
2612 Gribble | North Little Rock, AR 72114 | 800.945.6572 | info@steelbuildling.com

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