We're also happy to go over a competitor's quote with you (remember, anyone can see our prices). Just fax it to 800 945-6579. STEELBUILDING.COM is committed to getting you the best value for your building dollar, even if you buy from someone else.
Do you know who you're doing business with? Are the companies you're considering listed with the Better Business Bureau
, and do they have a record of dealing fairly with customers? Can they refer you to satisfied customers in your area? Do they clearly post a physical address, and would they welcome a visit from you at their offices? Are they a real company with substantial resources, experience, and expertise and not just two or three individuals with a slick web site and a toll-free number?
Fully-Itemized Purchase Orders: Do you know what you are paying for? Does your steel building contract break down the cost of each item and option? Does it give line-item prices for accessories, like insulation, that you might want to shop locally? Does it list the manufacturer and model number of overhead doors? Remember, if an item is only described in general terms, you're probably going to get the cheapest thing that satisfies the description, and you're not assured of getting anything that is not specifically noted in black and white.
High-quality drawings: Will you receive an easy-to-read but comprehensive set of erection plans that includes detailed diagrams of every connection in your steel building, and can you see examples of the drawings before you buy?
Written Warranties: Are you getting written 25-year paint and 20-year Bare GALVALUME® warranties on your paneling? (Note: It is the steel producers like IMG and US Steel that guarantee the quality of this construction material and underwrite the 20-year warranty to back it up. We suggest regarding any claim of a Bare GALVALUME® warranty longer than 20 years with suspicion).
Panel specifications: Does your contract specify the gauge of the panels (buildings can be engineered with either 26 gauge or thinner 29 gauge steel)? Does the profile of both your roof and wall panels include a "purlin bearing" leg for easier erection, better stability, and improved appearance?
UL 90 Roof: Does your roof system have the highest wind uplift rating awarded by Underwriters Laboratories, Class 90, which can lower your yearly insurance payments up to 15%?
Lifetime Roof Fasteners: Are you being supplied with premium-quality roof fasteners with a lifetime red-rust warranty which will prevent the most common cause of roof deterioration?
Deluxe Trim Package: Will your steel building have an exclusive trim package with features like hemmed edges and factory-mitered rake and gutter trim that eliminates field-modified corner boxes, enhances appearance, and extends the life of your building?
Welded-On Clips: Are all the clips used to connect structural components -- including main frames, girts, purlins, flange braces, and framed-opening jambs and headers -- pre-welded on at the proper location and angle so you can start erecting components right off the truck instead of spending hours locating, sorting, and attaching bolt-on clips or days waiting for missing clips to be replaced?
Factory-Located Framed Openings: Are all the framed openings engineered into the building at specific locations with all the structural elements pre-cut and pre-punched for a bolt-together assembly so that you don't have to spend two to three hours measuring parts, cutting girts, burning holes, and attaching clips for each field-located opening?
Extended Building Options: Does your supplier have the ability to engineer a custom design with the extra features you want like roof overhangs, higher roof pitches, and standing seam?
Single Order Shipping: Will your order ride on the truck by itself so that you don't have to worry about unloading and reloading someone else's building to get to your own?
Erection Manual: Will you receive an illustrated manual that was specially written by your supplier to show the same type drawings you will receive and the same parts and connections that will make up your steel building?
Customer Service: Does your supplier have its own in-house customer service department with specialists in the areas you are most likely to need help with like product information, shipping, and technical support?
Control: Does your supplier control the manufacturing process and produce all their drawings in-house? Are they selling their own building or reselling someone else's?
Scams and Come-Ons: Does a prospective supplier spend as much time bad-mouthing other companies as they do describing their own? Do you have to show them other quotes before they offer their "best" price? Do they claim to be matching or beating a quote without specifying exactly the same items in the contract? Do they claim to have dozens or even hundreds of "clearance" buildings, including one that just happens to fit your requirements (see important note below)? Do they try to hurry you into a decision before you've gotten all the facts or decided what you want? Do they ask you to sign a contract and pay a deposit before you know the total cost, including shipping? Do they tell you it's important to "get the ball rolling" and promise to iron out the details later?
Online Convenience: Do you have access to a high-powered design program? Can you get instant quotes, check your delivery dates, or review your purchase order 24 hours a day? Can you see drawing examples or look up product specifications anytime you want? Will you receive your steel in 8 to 10 weeks?
Note: Although some companies claim to have dozens of "clearance buildings," it is highly unlikely that they really do. First of all, no one "stocks" metal buildings; they are only manufactured after an order is placed. Real clearance buildings are those that were made for a customer but never delivered. They result from contract breaches, errors in fabrication, bounced checks, and other problems and mistakes. Even at reduced prices, they are hard to sell (imagine your daughter's wedding is cancelled and you need to sell her custom-designed bridal gown along with three turquoise bridesmaids' dresses), and no company can afford more than a few of these a year. Most people will be better off ordering a new building made to their specifications.